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Installation Video

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Learn the basics of SenservaPro in 5 minutes.

FAQ

What do I do when the installation is complete through the Azure Marketplace?2020-09-17T18:11:22+00:00

Please refer to our documentation found here or contact to support at support@senserva.com or +1 651 728 6108

Does Senserva scan results store in a database?2020-09-17T18:19:26+00:00

SenservaPro wants users to work with fresh data, so no database is used. Results are cached at the server for about an hour after a scan. Note that the web client can hold result data for a longer time and data can be exported from the web client.

How many administrators can run SenservaPro?2020-09-17T18:22:59+00:00

As many as you want. However, please note that we only allow one scan at a time to make sure we do not bother Azure! A scan request is has a “first in, first out” queue. Users will be able to complete their scan in the order that it was received.

How many tenants can I have while using SenservaPro?2020-09-17T18:24:51+00:00

As many as you want. SenservaPro works with your Azure environment and can run a scan on all tenants without increasing your spend.

How can I ensure that Senserva is working on all of my subscriptions?2020-09-17T18:25:34+00:00

From the left navigation menu in your Azure applications. click ‘Azure Active Directory’ –> ‘Properties’ on the bottom of the screen ensure that ‘Access management for Azure resources’ button is toggled to ‘Yes’.

What if I use Office/Microsoft 365, but not Azure? Can I still use Senserva to improve my security posture?2020-09-17T18:26:12+00:00

Absolutely! Regardless of how you are using Microsoft products, they use the same security back-end and Senserva helps to make that security better.

What do I need to access, and complete a full scan in Senserva?2020-09-17T18:27:21+00:00

To fully scan a user should should be a ‘Global Reader’ and log into the installed Senserva application in their tenant. When available, it would be Senserva’s recommendation to use Privileged Identity Management (PIM) to enable this role while scanning.

What browsers does Senserva support?2020-09-17T18:28:23+00:00

We have tested and support the Chrome, Firefox, and Edge(v83+) browsers.

How fast does Senserva scan and deliver my results?2020-09-17T18:29:44+00:00

Senserva scans at the rate of approximately 5,000 users per hour.

How long does Senserva save my results after a scan?2020-09-17T18:30:57+00:00

Senserva saves the results for 40 hours after a scan. If you start a new scan, the past scan data is deleted.

Who can see the results of a scan?2020-09-17T18:31:56+00:00

The only user who can see the results of a scan is the user that performed the scan, unless that user exports the data via the SenservaPro user interface.

What is the size of the web application that Senserva installs in your tenant?2020-09-17T18:33:02+00:00

Our basic install in Azure is a size S1 Azure Web Application. This can be scaled as necessary based on your data and organization size.

How does Senserva rank users?2020-09-17T18:34:08+00:00

We use a detail weighting system based on current configurations and activities of users. Please contact us for details

How can I have a Microsoft 365 account that is a shared mailbox that shows ‘never logged in’ in my scan results, when I know there are active logins?2020-09-17T18:35:21+00:00

The way that Azure logs the event data around these shared mailboxes gives a time and date stamp for the account that access the shared mailbox and not the shared mailbox itself.

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